Faq

What is the difference between “small group tours”and “custom tours”?
Custom tours are private walking tours with one of our guides for your party alone. They are scheduled according to your needs and charged at a flat rate.
In our small groups tours you “share” the walk and its cost with other travellers- they are charged per person and they operate in the afternoon at 1.30 – The meeting point is at the bronze statue of Cosimo I in the Signoria Square.

Can I walk to the different places of interest in the city?
Florence is waiting to be explored on foot. The city center is flat, but the streets are paved with stones, so our suggestion is: wear comfortable shoes and walk everywhere to explore the culture and the daily life of the city.
Points of interest (museums, churches, palaces) are all at a walking distance one from another.
If you need to get across the city in a hurry, taxi stands are located in most of the squares.

Where can I park my car if I come from outside the city?
The closest parking place to the historical center is underneath the main train station Santa Maria Novella. Rates per hour are around € 1,50; for the day are around € 18,00.
From the parking lot you can reach the Duomo on foot in 15 minutes.

Arriving with luggage, where can I store my bags?
In the main train station, Santa Maria Novella, there is a very convenient storage office.
It’s open every day from 6.00 AM to 10.00 PM and rates are quite reasonable.
The office is located along track 16, right across from the pharmacy.

When do restaurants open?
Restaurants will be open for lunch from 12.00/12.30 AM to 2.00/2.30 PM. Dinner will be between 7.30 PM to 10.00 PM. Most restaurants have a day off (usually Sunday or Monday).

What is appropriate in regard to tipping?
Tips are not mandatory, but a sign of appreciation. If the service was good, we suggest 10% of your bill.

Where can I do my shopping?
Florence is renowned for its elegant boutiques and handicraft works.
Designers shops are concentrated in Via Tornabuoni, Via della Vigna Nuova and Via Strozzi.
Artisans shops can be found in the Oltrarno district: Borgo San Frediano, Santo Spirito, Borgo San Iacopo. Santa Croce district offers you the widest selection of leather goods: jackets, bags, gloves, purses.

Where can I go for a day trip out of Florence
You can easily reach Rome by the highspeed train Eurostar: it takes only 1,5 hours!
We also suggest Pisa, Lucca, Siena and San Gimignano.

Can I combine the tours?
Combination of tours is possible, but it requires a walk of at least 4 hours.
We suggest to combine the Academy (sculpture gallery) with the Uffizi or Pitti Palace (paintings museums). Take a look at our Uffizi and Accademia Tour

Do I need to make reservations for the museums?
Reservations for the different museums will be made by us on your behalf and will be paid directly at the museum when you purchase the ticket.